At Peedhi, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store and safeguard your information when you visit our website, place an order or interact with our services.
By accessing or using our website, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect the following information when you interact with Peedhi:
Personal Information
- Name
- Email address
- Mobile number
- Billing address
- Shipping address
- Payment-related information (processed securely through authorized payment partners)
Order Information
- Products purchased
- Order history
- Transaction details
- Delivery information
Technical Information
- IP address
- Browser type
- Device information
- Website activity and browsing behaviour
- Cookies and similar tracking technologies
2. How We Use Your Information
We may use your information to:
- Process and fulfill orders
- Provide customer support
- Communicate order updates and shipping information
- Verify transactions and prevent fraud
- Improve our products, services and website experience
- Send promotional offers, updates and marketing communications (where permitted)
- Comply with legal and regulatory obligations
3. Payment Security
Peedhi does not store your debit card, credit card, UPI credentials, banking passwords or other sensitive payment information.
Payments are processed through trusted third-party payment gateways that maintain their own privacy and security standards.
4. Cookies and Tracking Technologies
Our website may use cookies, pixels and similar technologies to:
- Remember user preferences
- Analyze website performance
- Improve user experience
- Measure advertising effectiveness
- Personalize content and marketing campaigns
You may choose to disable cookies through your browser settings. However, certain website features may not function properly as a result.
5. Marketing Communications
We may send promotional emails, WhatsApp messages, SMS updates or marketing communications regarding our products, offers and brand updates.
You may opt out of marketing communications at any time by following the unsubscribe instructions provided in the communication or by contacting us directly.
6. Information Sharing
We do not sell, rent or trade your personal information to third parties.
We may share information only with trusted service providers when necessary to operate our business, including:
- Payment gateway providers
- Shipping and logistics partners
- Technology and website service providers
- Marketing and analytics platforms
- Legal, regulatory or government authorities when required by law
Such parties receive only the information necessary to perform their services.
7. Data Security
We take reasonable administrative, technical and organizational measures to protect your information from unauthorized access, misuse, disclosure or alteration.
While we strive to safeguard your information, no method of internet transmission or electronic storage can be guaranteed to be completely secure.
8. Data Retention
We may retain your information for as long as reasonably necessary to:
- Fulfill orders
- Maintain business records
- Resolve disputes
- Comply with legal obligations
- Improve customer experience
9. Third-Party Services
Our website may contain links to third-party websites, applications or services.
Peedhi is not responsible for the privacy practices, policies or content of third-party platforms. We encourage users to review the privacy policies of such services independently.
10. Children's Privacy
Our products and services are not intended for individuals under the age of 18.
We do not knowingly collect personal information from children. If such information is identified, appropriate steps may be taken to remove it.
11. Your Rights
Subject to applicable laws, you may request to:
- Access your personal information
- Correct inaccurate information
- Update your details
- Withdraw consent where applicable
- Request deletion of certain personal information
Such requests may be submitted through our contact details below.
12. Changes to This Privacy Policy
Peedhi reserves the right to modify, update or revise this Privacy Policy at any time without prior notice.
Any changes will be posted on this page with the updated revision date. Continued use of the website after changes are posted constitutes acceptance of the revised Privacy Policy.
13. Contact Us
For questions, concerns or requests regarding this Privacy Policy, please contact:
Peedhi
Email: support@peedhi.com
Website: www.peedhi.com
WhatsApp: +91-8950318237
