Welcome to Peedhi. These Terms & Conditions govern your access to and use of our website, products and services. By accessing our website or placing an order, you agree to be bound by these Terms & Conditions.
If you do not agree with any part of these Terms, please refrain from using our website.
1. General
Peedhi reserves the right to modify, update or revise these Terms & Conditions at any time without prior notice. Continued use of the website after any changes constitutes acceptance of the revised Terms.
2. Product Information
We strive to ensure that all product descriptions, specifications, images and pricing displayed on our website are accurate.
However:
- Minor variations in colour, texture, finish, dimensions and appearance may occur due to lighting, photography, screen settings and the handcrafted nature of certain products.
- Product measurements may have reasonable manufacturing tolerances.
- Natural variations are not considered defects.
3. Traditional Metal Products
Many Peedhi products are crafted using traditional brass, kansa and copper materials.
As these materials naturally age and react to environmental conditions:
- Tarnishing, oxidation and colour changes may occur over time.
- Such changes are natural characteristics of authentic metal products and do not constitute manufacturing defects.
- Proper care and maintenance are recommended to preserve appearance and longevity.
4. Pricing and Payments
All prices displayed on the website are in Indian Rupees (INR) unless otherwise specified.
Peedhi reserves the right to:
- Change product prices without prior notice.
- Correct pricing errors or inaccuracies.
- Cancel orders affected by pricing or technical errors.
Payments must be completed through approved payment methods available on the website.
5. Order Acceptance and Cancellation
Submission of an order does not guarantee acceptance.
Peedhi reserves the right to refuse, cancel or limit any order for reasons including but not limited to:
- Product unavailability
- Suspected fraudulent activity
- Incorrect pricing
- Technical errors
- Incomplete customer information
If payment has already been received for a cancelled order, the applicable amount will be refunded through the original payment method.
6. Shipping and Delivery
Delivery timelines provided on the website are estimates and may vary depending on location, courier operations and unforeseen circumstances.
Peedhi shall not be held liable for delays caused by logistics partners, natural events, government restrictions or circumstances beyond our reasonable control.
For complete shipping information, please refer to our Shipping Policy.
7. Returns, Replacements and Refunds
Returns, replacements and refunds shall be governed by our Return & Refund Policy.
Customers are encouraged to review the applicable policy before placing an order.
8. User Responsibilities
By using our website, you agree:
- To provide accurate and complete information.
- Not to misuse the website or its services.
- Not to engage in fraudulent, unlawful or harmful activities.
- Not to attempt unauthorized access to the website, servers or systems.
9. Intellectual Property
All content available on the website, including but not limited to:
- Logos
- Brand names
- Product photographs
- Videos
- Graphics
- Website design
- Text content
is the property of Peedhi and is protected by applicable intellectual property laws.
No content may be copied, reproduced, distributed or used without prior written permission.
10. Health, Wellness and Traditional Usage Information
Any information shared on the website regarding traditional practices, historical usage, cultural significance or material characteristics is provided for educational and informational purposes only.
Such information should not be interpreted as medical advice, health claims or professional recommendations.
Customers are encouraged to make independent decisions based on their individual requirements.
11. Limitation of Liability
To the maximum extent permitted by law, Peedhi shall not be liable for:
- Indirect or consequential damages
- Loss of profits
- Loss of data
- Business interruptions
- Delays in delivery
- Improper use, maintenance or storage of products
Our maximum liability, if any, shall not exceed the amount paid for the relevant product.
13. Privacy
Your use of our website is also governed by our Privacy Policy.
By using the website, you acknowledge and agree to the practices described therein.
14. Governing Law and Jurisdiction
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.
Any disputes arising from the use of the website, products or services shall be subject to the exclusive jurisdiction of the court located in Jagadhri, Haryana.
15. Contact Us
For any questions regarding these Terms & Conditions, please contact:
Peedhi
Email: support@peedhi.com
Website: www.peedhi.com
WhatsApp: +91-8950318237
